The Creately Error Report submits information relevant to document errors, error logs and data that were not saved in your document (on Creately servers) due to the error. This helps us diagnose the problem you’re having with a particular document.

The error report submits the following information
Document data
Document type
Browser error logs
Changes to the document that were not sent to Creately servers
Generic system information such as your web browser version and operating system

The error report does not capture any other personal or sensitive information. Your submitted document content will be viewable by a Creately employee once the report is sent.
Was this article helpful?
Cancel
Thank you!