At the moment, we're experiencing unexpected issues with exporting documents/charts to PDF in Creately. Exporting to PDF is a beta feature and we're continuously pushing fixes and improving daily. We apologize for the issues and inconvenience causing during this period.

Here's are alternative ways to get your chart as a PDF document.

Close any error messages you have received on the app/editor.

Reload the app/editor

Click export button and select "Export as SVG" - An SVG file will be downloaded to your "Download" folder in the local drive.

Note: If exporting to SVG did not work, please try exporting as PNG image.

You can use an online tool to convert the file into PDF. For an example -
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